We collect information that you provide to us directly and information that is automatically collected when you visit our website.

Information You Provide:

• Contact Information: Name, email address, phone number, and property address
• Project Details: Information about your patio cover needs, preferences, and property specifications
• Communications: Messages, questions, or feedback you send us
• Payment Information: Billing details when you make a purchase (processed securely through third-party payment processors)

Information Automatically Collected:

• Website Usage Data: Pages visited, time spent on site, and referral sources
• Device Information: Browser type, operating system, and IP address
• Cookies: Small files stored on your device to improve your browsing experience

We use the information we collect to provide excellent service and improve your experience with Integrity Patio Covers:

• Service Delivery: To provide estimates, schedule installations, and complete your patio cover project
• Communication: To respond to inquiries, send project updates, and provide customer support
• Improvement: To enhance our services, website functionality, and customer experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Marketing: To send promotional materials about our services (with your consent)

We may share your information only in the following circumstances:

• Service Providers: With trusted contractors, suppliers, or partners who assist in completing your project
• Legal Requirements: When required by law, court order, or government request
• Business Protection: To protect the rights, property, or safety of Integrity Patio Covers, our customers, or others
• Business Transfers: In connection with a merger, sale, or transfer of business assets

All third parties who receive your information are contractually obligated to protect it and use it only for the purposes we specify.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure storage of physical documents in locked facilities

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining high standards of data protection.

You have certain rights regarding your personal information:

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and performance
• Provide relevant content and offers

Managing Cookies: You can control cookies through your browser settings. However, disabling cookies may limit some website features.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending an email notification for significant changes (if we have your email address)

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below.